Clean and Safe Certification

clean & safe certification

No Map Tours holds the Clean & Safe Stamp, a certification for the tourism business and tour operators that commit to complying with the guidelines of the National Health Authority.


The certification is attributed by the Turismo de Portugal, the National Tourism Authority, winner in 2019, for the third consecutive year, of the World Travel Award for the Best Official Tourism Organization in the World, the ultimate hallmark of tourism industry excellence.


Hygiene Safety Regulations for Travelers:
- Mask: Mandatory in indoor spaces,
- Hand cleaning: Regularly, with 70º alcohol hand sanitizers provided,
- Coughing: If visitors have acute respiratory coughing, they can not participate,
- Non-invasive temperature check with contactless IR thermometers, before visitors joint the activity,
- Social distancing: Maintain distance of 1.5 meters (4ft) and more,
- Information for all travelers, on basic prevention and control precautions, and No Map Tours internal protocol.

Hygiene Safety Regulations for Staff:
- Mask: Mandatory in indoor spaces,
- Hand cleaning: Regularly, with 70º alcohol hand sanitizers provided,
- Medical check up: All our guides and drivers follow self-monitoring health guidelines including checking temperature on a daily basis,
- Training for all staff, on internal protocol, hand hygiene, respiratory etiquette, social conduct, surface cleaning and laundry.

Hygiene Safety Regulations for Vehicles:
- Disinfection: After each activity,
- Social Distancing: No access to the front seat,
- Air Renewal: Circulate with the windows open, when possible.

No Map Tours goes the Extra Mile:
- Vehicles: Acrylic separator between driver/guide space and passenger space,
- Social Distancing: All our services are private, just for your party,
- Palaces and Museums: All our partners hold the Clean and Safe Stamp, complying with this hygiene and safety measures,
- Payment: Digital/touchless payment is encouraged, but not mandatory.
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